Hello, welcome to OurStore customer service. How can I help?
I was at your downtown Philly store and heard a manager cursing with kids all around. He should be fired!
I'm very sorry to hear about this experience. This is definitely concerning and we take such reports seriously. I'll help you file a formal complaint right away. Could you confirm which store location this occurred at?
Store Information
LOCATION NAME
Market Street
STORE NUMBER
#105
ADDRESS
1300 Market Street, Philadelphia, PA
Yes, that's the correct store. It happened around 2 PM today near the front registers.
Thank you for confirming. I've logged the incident with all the details you provided. To complete this report and allow our HR team to follow up, could you please provide your email address?
My email is customer@example.com. Thank you for taking this seriously and handling it professionally.
Thank you for providing your email. Your complaint has been filed with reference #CR-2025-421. Our HR team will investigate this matter and contact you within 48 hours. We appreciate you bringing this to our attention.